FAQ

Shipping & Delivery Time
We ensure that your order is processed and shipped as quickly as possible. Delivery time may vary depending on the destination country.

All products are carefully selected to guarantee durability and long-lasting quality. We do not offer perishable items or products that require refrigeration, which allows us to maintain consistent quality and reliable shipping.

Payment
Because we are a small business, we use bank transfers to keep things simple and avoid unnecessary extra costs. This way, we don’t have to charge additional payment fees, and you don’t have to pay them either.

After placing your order, you will receive the total amount and our IBAN details. Once the payment has been received, we will process your order and prepare it for delivery.

Warranty & Returns Policy
Due to hygiene and safety regulations, food products cannot be returned if you simply change your mind. Returns are only accepted if the product is damaged, defective, or incorrectly delivered.

If your order arrives damaged or not in perfect condition, please contact us immediately and we will resolve the issue as quickly as possible.

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